Privacy Policy

Introduction

Welcome to https://book-a-yacht-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in alignment with various global privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) in Brazil
California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) in the United States
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Personal Information Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
Protection of Personal Information Act (POPIA) in South Africa

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, online services, and products offered under the book-a-yacht-dubai brand. However, please be advised that this policy does not extend to third-party platforms, apps, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

Using any of our applications or online services as an authorized user
Visiting our websites that link to this Privacy Policy
Subscribing to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various types of personal data, including:

Account Information: Details related to your user account, such as username, email address, and password.
Payment Information: Credit card numbers, billing addresses, and transaction history required for processing payments.
Financial Information: Data related to your financial status or transactions, if voluntarily provided.
Purchase Information: Items you have purchased from us, including order details and delivery preferences.
Mobile Device Identifiers: Unique device IDs or IP addresses collected through our mobile applications.
Location Data: Geographic coordinates or location services data, if enabled by users.
Feedback: Your comments, reviews, and suggestions to improve our services.
Social Media Information: User profiles, interactions, and content shared on social media platforms when you engage with us on these channels.
Product Information: Details about products you view or purchase on our website.

We gather this data through direct user input, interaction with our features, and automated technologies used for technical and service-related purposes. Additionally, we may receive personal data from third parties who assist in our operations, always adhering to their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and gather analytics. Cookies are small text files stored on your browser that serve various functions:

Strictly Necessary: These ensure core functionalities of our site, such as login sessions and shopping carts.
Preference: Cookies remember your preferences and settings for a personalized experience.
Analytics: They help us understand user behavior and improve website performance.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes specified in this policy or as required by law. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized. Our retention periods are determined by legal obligations, business requirements, and the sensitivity of the information.

Security Measures

We prioritize the security of your personal data and implement robust organizational safeguards and security practices:

Encryption: We use encryption to protect sensitive data during transmission and storage.
Secure Processing: Our payment processors adhere to industry standards for data protection, ensuring secure transaction handling.
Access Control: Access to personal data is restricted to authorized personnel who require it to perform specific functions.
Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

Access to your data and its use details.
Rectification or erasure of inaccurate or incomplete information.
Restriction on the processing of your data under certain circumstances.
Right to data portability, allowing you to transfer data from our systems to others.
Objection to direct marketing or data processing based on legitimate interests.
Non-discrimination for exercising your data privacy rights.

To exercise these rights or make relevant requests, please contact our Data Privacy Team using the information provided below. We will respond to your inquiries in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically. We will notify you of significant changes through email or by posting a prominent notice on our website.

Contact Information

For any questions related to privacy, data requests, unsubscriptions, or feedback, please contact us:

Email: [email protected]
Mail: Book-a-Yacht Dubai Privacy Team, [Street Address], [City], [Country]

We value your trust in our commitment to privacy and data protection.